Payment policy

Payment Methods

At hourheart.com, we value our customers and strive to provide a variety of payment methods for a seamless shopping experience. We securely accept the following payment options:

  • Visa
  • Mastercard
  • American Express (AMEX)
  • Apple Pay
  • Google Pay
  • Shop Pay
  • Union Pay

Payment Security

We prioritize your security and confidentiality. Our website employs encryption and security measures to safeguard your personal information and ensure that your shopping experience is safe, simple, and secure. All transactions conducted on our website are encrypted using Secure Socket Layer (SSL) technology, ensuring that your personal information is safe from unauthorized access.

Transaction Processing

When you make a purchase at hourheart.com, your payment will be processed through Shopify Payments, a secure and trusted payment processing platform. Upon placing an order, your bank or card issuer will pre-authorize your designated payment method to ensure sufficient funds are available. Your account will be charged once your order has been processed and confirmed.

Currency

All prices and transactions are processed in EURO (EUR). If you are shopping from outside EURO zone, the currency conversion will be managed by your credit/debit card company, and your statement will reflect the applicable conversion rate.

Taxes

Applicable sales tax will be added to your order as per the prevailing tax laws of your state, country, or region. International shoppers may be subject to additional duties and taxes, which are applied once a shipment reaches your country. hourheart.com has no control over these charges and cannot predict what they may be.

Order Cancellation and Refunds

hourheart.com adheres to a stringent order cancellation and refund policy. Please refer to our Returns and Refunds Policy Page for detailed information regarding order cancellations, returns, and refunds.

Contact Us

If you encounter any issues or have queries regarding payment, please do not hesitate to contact our Customer Support Team at support@hourheart.com. We are dedicated to ensuring that your shopping experience is smooth and satisfactory.

Changes to Our Payment Policy

hourheart.com reserves the right to modify this Payments Legal Page at any time. Changes and clarifications will take effect immediately upon their posting on the website. We encourage you to review our Payment Policy periodically to stay informed about our payment practices.